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33 ratings 5.0

5 stars		(29)
4 stars		(1)
3 stars		(2)
2 stars		(1)
1 star		(0)

Updated on May 17, 2012

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AD Help Desk allows secure password reset and account modification of user accounts stored in Microsoft's Active Directory. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure.

AD Help Desk is 100% secure. All traffic between the domain controller and the iOS device is encrypted.

Gartner states that 30% of helpdesk calls are related to password reset management and account lockout. AD Help Desk was specifically designed with these extremely common tasks in mind allowing you to diagnose and fix account problems in only seconds, but AD Help Desk isn’t limited in it’s functionality to resetting user passwords.

It also provides a powerful solution for the network administrator who needs to do more than simply reset account passwords by providing ADSI like editing of many user and computer properties.

With AD Help Desk you can easily:

-Diagnose problems with user accounts (disabled, locked, password expired, etc.)
-Reset user passwords
-Force password reset at next login
-Find locked accounts
-Unlock accounts
-Disable user or computer accounts
-Enable disabled user or computer accounts
-Notify users of their new password via text message (iPhone only).

NEW in 2.0

-Manage groups and group membership
-Edit user and computer attributes

If you ever have to deal with password management or account unlock issues, this product will save you time every time you use it.