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66 ratings 4.0

5 stars		(41)
4 stars		(5)
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2 stars		(3)
1 star		(14)

Updated on May 18, 2012

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Avaya one-X® Mobile for iPhone delivers Unified Communications to mobile workers to manage business calls, voice mail, calls logs and corporate directories. This application enhances productivity and reduces customer response time.

*** Requires Avaya one-X(R) Mobile Server Release 5.2 application running in the enterprise. Please read through the

Requirements section below ***

Avaya one-X(R) Mobile transforms an iPhone into an office phone by delivering desk phone calls to mobile workers. But that’s just the beginning. Avaya Unified Communications applications such as visual voicemail, corporate directory and call logs, as well as sophisticated call handling and least cost routing options make users more productive and save businesses money. Included is the iPhone software, which integrates with the Avaya one-X(R) Mobile enterprise application and delivers additional capabilities through the compatible server hardware.
Features:
-One Number - calls made to the deskphone will also ring on the iPhone. Calls made with the iPhone will display the deskphone caller ID. The user can easily enable or disable both of these features
-Visual Voicemail - users can see the headings of each business voicemail listed visually, so they can prioritize messages and get to the critical ones first. Stored locally, there is no dialing into voicemail
-Corporate Directory Integration* - easily reach any corporate contact through the search function. Also, incoming callers’ IDs found in the central directory are automatically translated, showing the contact’s name
-One Device - users decide whether to dial with Avaya one-X(R) Mobile for business calls, or directly from the iPhone for personal calls, so they will not need multiple phones
-VIP Lists* - use VIP lists to manage how incoming calls are treated. Any calls not on the VIP Lists can be sent directly to voice mail to minimize interruptions
-International Savings – one-X Mobile uses the enterprise’s communications infrastructure to save money on international calls
- Access to Avaya one-X(R) Speech Application
- Ability to silently alert the desk phone

Benefits:
• Improved accessibility of mobile employees to customers, clients, colleagues
• Higher productivity of mobile employees through easy access to unified communications features
• Better integration of mobile phones into business operations
• More enterprise control of mobile phone usage
• Better utilization of enterprise communications network reduces costs

Languages:
English (US, UK), French, French (Canada), German, Italian, Dutch, Spanish, Portuguese (Brazil), Finnish,

Swedish, Russian, Chinese (China, Taiwan), Japanese, Korean

Requirements:
-Compatible with iPhone, iPhone 3G v3.0
-Avaya one-X(R) Mobile Server 5.2 or higher