HDMobile - Client for Help Desk Authority (Formerly BridgeTrak)

Free - by ScriptLogic

Not featured on the iTunes Home Page

Featured in iTunes in 2 places

Versions

Initial release Feb 20, 2009
Current version (9.1.17) Jan 16, 2012

Average rating for all versions

United States    Display more Countries
93 ratings 2.5 *****
5 stars
(27)
4 stars
(6)
3 stars
(8)
2 stars
(6)
1 star
(46)
Updated on May 18, 2012

Screenshots

Description

HDMobile is a free iPod/iPhone client for Help Desk Authority that allows technicians to stay on top of open tickets and issues while on the go. Techs can connect in real-time to their Help Desk System from any location with their mobile devices where Internet is available.

If you do not have a HDA server installed you can access a Demo server to evaluate functionality on the following features:
- Enter new help desk issues
- View and update existing issues
- View customers, contacts and other stored information quickly

Use following credentials to access the demo server:
Username: admin
Password: evaluation

To download full version of HDA server please visit ScriptLogic Web site at http://www.scriptlogic.com/products/help-desk-authority/>