Not featured on the iTunes Home Page
Not featured in iTunes
| Initial release | Dec 22, 2010 |
| Current version (2.5.2) | Mar 1, 2012 |
Manage your service desk when you’re on the go!
SysAid CSS Mobile App enables you to respond to service
requests anywhere, anytime. Whether you’re on the road or simply away from a computer, SysAid CSS Mobile App gives you
the flexibility you need to deliver superior help desk support anywhere, any time.
With SysAid’s trademark simplicity and ease-of-use, SysAid CSS Mobile App allows you to:
● View service requests
and messages directly from your mobile
● Update service requests fields, such as: status, priority, urgency,
activities, and due date
● Create and receive new service requests
● Manage your accounts and contacts details
● Easily filter the service request list per field
● Customize the lists and forms throughout the mobile
app
● Easily navigate between views in an interface that’s specially designed for your iPhone
● Receive
immediate service request updates to your iPhone with Push Notifications
SysAid CSS Mobile App is a free application for SysAid CSS Customer Service Software. SysAid CSS is specially
designed to help you manage your service desk, work more efficiently, and increase customer satisfaction. Its suite of
fully-integrated modules includes Service Desk/ Help Desk, Self Service Portal Reports & Analysis, Projects & Tasks,
SLA, Process management, Chat, Knowledge Base, and more. With scalable editions for companies of any size, SysAid
enables customer service departments to maximize the success of their support center.
Experience the ultimate
customer service management in a mobile world.