Data Security

We adhere to industry-leading security standards.

Dear App Annie Analytics Users,

We’re in the business of data, so the privacy and security of that data is just as important for us as the products we create using that data. Here at App Annie, we continually invest in maintaining industry-leading security standards whilst making sure we protect the confidentiality of our users’ data. We take a comprehensive approach to data security, which is outlined below.

Encryption for sensitive data

Sensitive information you exchange with App Annie is always encrypted in transit and at rest. Any time you enter a password on the App Annie website, look at your sales data, or use our API, information will be transmitted using the TLS encryption protocol. You can check this by looking for the “lock icon” in your browser’s address bar.

TLS encryption (formerly known as SSL) is the industry-leading standard for transmitting private information, such as usernames, passwords and banking information, over the Internet.

Hosted on secure App Annie servers

Your information is stored securely on our dedicated servers. Your username and password, including those of 3rd party services you have linked with App Annie (such as iTunes Connect or Google Play) are never displayed to third parties online or offline and are always stored in encrypted format.

Security tested regularly

We monitor the security of our hardware and software on a regular basis. Our servers and services are reviewed, monitored and tested regularly by a team of internal and external experts whose sole job is to maintain and improve our security.

Sincerely,
The App Annie Team