Feeling comfortable has never been so easy. You can intuitively set a preferred temperature on your STIEBEL ELTRON
heat pump in your home network using the MyStiebel app. Heating, cooling and the temperature of your hot water can be
conveniently controlled via smartphone – whenever you want.
Whatever you need, we’ll supply. With individually adjustable time programs, we help you achieve moments of wellbeing in your home. Are you going on holiday or do you want a particularly environmentally conscious lifestyle without sacrificing comfort? In your MyStiebel app, we have prepared “scenes” for you that can regulate the heating and hot water in your home when there’s no demand. This reduces your energy consumption.
===Top app features:
- Clear: In your MyStiebel app, you can see all the temperature settings of your STIEBEL ELTRON heat pump at a glance.
- Convenient & intuitive: Set your preferred room temperature for two heating circuits (heating circuits 1 and 2) quickly and easily, as well as your preferred hot water temperature.
- Efficient & environmentally responsible: Save energy with our time programs and use the full comfort level of your heat pumps only when you need it.
- Service friendly: Store the contact details of your qualified contractor in your MyStiebel app and contact them via the app if required.
===What are the requirements for using the app? Which systems are compatible?
It is currently only possible to operate the system with the MyStiebel app in your home network.
The MyStiebel app works in conjunction with the latest generation of systems and controllers (STIEBEL ELTRON heat pump manager). Furthermore, it has limited downward compatibility with other systems and controllers. A list of all supported systems can be found here: https://www.stiebel-eltron.com/en/home/service/iotcompatibility.html
One requirement is that the system must be connected to the internet via the STIEBEL ELTRON “Internet Service Gateway” (ISG). The ISG must be running the latest software version (at least version 22.214.171.124). Furthermore, registration in the STIEBEL ELTRON “Servicewelt” is required in order to receive necessary updates for the ISG.
It is currently not possible to use the MyStiebel app at the same time as the STIEBEL ELTRON EMI (“Energy Management Interface”) or to connect to a building automation system (KNX).
===A note to our customers
We want to offer our users an experience that keeps getting better and better. The MyStiebel app therefore undergoes constant further development.