We’ve developed the new TSB app in partnership with our customers, to make mobile banking better. So whether you
want to pay a bill, check your balance or start saving, it’s now easier than ever.
And we’re not finished yet. We’re still working on the app, releasing updates to add new features and keep everything operating as it should.
What you can do with your TSB app
• Login securely with your fingerprint
• Manage all your personal TSB accounts in one place, on the go
• Pay bills and send money to friends
• Get an idea of how much it’ll cost to use TSB cards abroad
• Locate your nearest TSB branch wherever you are.
What you need to use this app
You’ll need to be a personal TSB customer, registered for Internet Banking and have a device running Android 4.1 (Jelly Bean) or above.
Working in partnership with you
If you’ve got a suggestion for how we can improve our app, we want to hear it. Drop us a line at email@example.com.
You can now see all of our known issues here at https://www.tsb.co.uk/help/service-message/
You can also get in touch with us online at http://www.tsb.co.uk/help/app-call-back/ and we'll call you back.
Errors trying to use Samsung Pass?
You need to have Samsung Pass version 22.214.171.124 or better installed on your phone to use it with our app. To see if you need an update, visit Galaxy Apps: http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.samsungpass.
This app won’t run on a rooted device
When a device is rooted, safeguards built into Android are overridden and could leave it more vulnerable to attack by things like malware, putting your data at risk. For this reason, we don't allow our app to run on rooted devices.
Why has the new app got a different developer name to the old one?
We needed to issue the new app under a new Play Store developer name. For more information see our FAQ at http://www.tsb.co.uk/help/new-app/faqs/#question19.
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply http://www.tsb.co.uk/internet-banking-terms-and-conditions-2016.pdf.
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.