App works great, if you have a scooter
I was an original purchaser of the Ko1 scooter in July 2017.. I had my delivery changed twice because of lovingly, and received it in March 2018. Purchasing the unit I knew it was on a 3 month backorder, and there were updates done to the unit before shipping and again delayed into 2018. After receiving the unit it was awesome! The app connected right off, the adjustments are all accessible via the app as they are on the unit. The scooter itself is amazing, several young adults i let ride it did even better than I could. A friends daughter, about 14 years old rode it as if it were second nature. This is a premium scooter, and support has been responsive when asked. They even shared the 90° reset code which can re-align the unit if the center of gravity changes. Go to a retailer that sells these and take a ride, very nice, I just wish my balance was better. Anyway, the app works great. The units are still in backorder and overloaded with requests. I’m glad I had preordered.
App is crap
The app never works... we won’t even talk about how it took over a year to finally get my scooter!
App is worthless without an actual scooter to use it with. Orders for the K01 from May 2017 are still undelivered in May of 2018. Excuses every month for delays, with promises that go unfulfilled. No refunds. Owner Oliver Evans has ran the same SCAM with other Kickstarter projects.
SCAM! Do not purchase scooter!
Kiwano is a scam. Let this be your warning that if you place an order with Kiwano / Shark Innovations, that your money will be gone and they will fail to ship your purchase to you. They continuously delay shipping schedules and provide updates on their blog, and claim that it’s a defect they are working on. Eventually, once you ask for a refund and realize you never get your product, they start ignoring you. If you reach out publicly on social media, they will block you from their page. They did this on Facebook, Instagram, and LinkedIn. I found the “CEO” on LinkedIn and he didn’t respond to three messages, so I left a public comment. Within a hour or two, I was blocked from his page. His name is Oliver Evans. He is a crook, just like the rest of Kiwano/Shark Innovations. Please do not buy from them as you will lose your money.