OneTravel Flight & Hotel Deals

This app was not helpful. At first I thought it was working out great! Until the day of my travels. (Like as of rt now, as I am writing this review!) I checked-in this morning through an email sent from OneTravel and it confirmed I was checked in. When I arrived to the airport 55 min prior to departure it said I WASN’T checked-in and they had closed out the kiosk for boarding passes for my flight. Earlier this day, the app gave me a choice to “print” or “get app” to receive the itinerary but not the boarding pass. I now had to stand in line to get it. The line was long enough that when i reached the desk the time needed to board that plane had passed. 30 min to departure you must already have your boarding pass in hand. It was 26 min to departure. As a result, I missed my flight. The attendant said if I had checked-in earlier there wouldn't have been a problem. I explained that I DID through an email from One Travel before I even downloaded the app! But she replied it doesn't show in our system. To make matters worse, she said my travel did not include luggage. Therefore, I was charged $25 to check in my bag. She booked me on a later flight that is delayed and expected to depart at 6pm. My original departure left at 2:50pm. It is now 3:10pm. I have to wait an additional 3 hours before I leave and another hour and ten minutes before I arrive to my destination. Im traveling for work. My next step is to inform my clients about the hold up and then everything after that, well, is a domino effect from there. I am so upset at myself for choosing an unreliable source to handle my travels. Dont even bother! Just pay the cost directly to get things done right! Especially when professionally you are expected to provide a service of dependability!

I’ve used OneTravel for years and love them! I always save on flights and have never had a problem with bookings or refunds.

Haven’t flown yet, but it was simple, good flight selection

Identical search on site and app. App has very few options and prices almost double tried several times. Link from email to website always produce better price tickets and way more options. I assumed the app was going to better easier and have better deals but just the opposite 👎👎👎