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IT helpdesk | ServiceDesk Plus

发行商: Zoho Corporation
价格: 免费
评价:
兼容性: iPhone, iPad & Apple Watch

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排名历史显示IT helpdesk | ServiceDesk Plus在iOS Store应用商店中的流行度以及其随着时间的变化。您可以追踪IT helpdesk | ServiceDesk Plus在不同国家、分类和设备上每一天每一小时的表现。

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应用说明

The IT help desk software trusted by 100,000+ service desks world wide

The right help desk app for you
- The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified. So you can access best in class features to manage your IT help desk.
- This is the only Voice based app in the IT help desk industry

Manage your IT help desk tickets on the go
- Create, manage, and close help desk tickets
- Add subject, description, attachments, resolutions, tasks, worklogs, and notes
- Take a picture from your phone and automatically add as attachments to the tickets
- View all the details of your ticket including conversations in a single pane
- Edit, pick up, assign, close, delete, and reply to tickets
- Get important ticket updates as push notifications

Get custom views of your tickets
- Choose from a wide variety of default views like All tickets, Open tickets, Assigned to me, etc.
- Create custom views for faster access to tickets that matter
- See response and resolution SLA status flags in the request list view screen

Help end users contact the help desk anytime from anywhere
- Enable end users to raise tickets from the mobile app in minutes
- Get end user contact information from within the help desk ticket

Streamline help desk tasks
- Add tasks to be associated with help desk tickets
- View, edit, and delete tasks as needed
- Assign tasks to technicians for clear ownership
- Mark scheduled and actual start and end times to keep track of schedule compliance

What Customers Say
ManageEngine ServiceDesk Plus is really easy to use and our goal for getting people to use the system has become more attainable.
- Chris Joyner, User Support Manager, UNC Asheville

ServiceDesk Plus is an excellent product. We simply love the dashboard as it allows us to keep a watch on the tickets and quickly provides useful information.
- Darren Hammond, ICT Manager, Lesedi Nuclear Services

To try the demo of the mobile app , install it on your phone and use the following credentials to login.
Username: demo
Password : demo

Note: This is not a standalone application. To log in, you must have downloaded and installed ServiceDesk Plus app or have an account with ServiceDesk Plus.

应用商店优化

人们在寻找一个应用时都使用哪些词? 正确的关键词可以帮助一个应用提高被发现的几率,并且增加下载量和收入。App Annie追踪上百万个关键词,这样您就可以为您的应用获取更多的下载量,并且了解您的竞争对手正在使用哪些关键词。

应用评价和评级

查看评价和评级,了解用户对 IT helpdesk | ServiceDesk Plus 的看法。

2.1

8 条评价

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