The Trustpower Mobile App has been designed to make managing your power, gas and broadband easy. The app
provides key features exclusive to Trustpower’s customers.
We’ve made paying easy. You can pay by credit card or bank transfer or set up a direct debit from within the app.
Trustpower appreciate our customers are busy, we are now providing the ability for customers who are eligible, to reclaim their prompt payment discount upon full payment of an overdue amount.
It’s easy to Log into the app to view your personal account information. If you already have access to your account information on our website, simply enter your log in details. Or you can register by, selecting the ‘Sign up‘ option at the bottom of the screen.
· Check broadband data usage
· Change your broadband data plan
· See your current account balance
· Top up your broadband data allowance
· Pay your bill by credit card or bank transfer
· Set up a direct debit
· See current bill breakdown
· Access your current bill
· Get bill reminder notifications
· See your power and gas history
· Order an LPG refill
· Customise your notifications
· Access our frequently asked questions
· Tell us what you want via a feedback channel within the app
· Reinstate prompt payment discount on full payment (conditions apply)
. View planned maintenance in your area, and local outages along with restoration updates
. Track your fibre installation
Deleting app again. Power history only goes back 6 months. And only gives monthly info.
So often it’s just impossible to log in. Tried to uninstall and reinstall the app so many times. Sometimes it works and sometimes it doesn’t.