For everyone already managing their hotel with protel MPE or SPE: Use the app as an optional add-on to your protel
PMS. The app links the housekeeping staff, maintenance teams and front desk managers, allowing them to share live
information on housekeeping and maintenance issues.
Deliver better customer service with improved communication between housekeeping, maintenance and front desk. All data is continually synchronized with protel. In areas with no Internet or Wi-Fi access, the app switches to offline mode and then syncs automatically with protel once it’s online again.
* Housekeeping list: Check and change the occupancy status (occupied, vacant) and the room status (cleaned, dirty, touched, cleaning in prog, checked).
* Maintenance orders: Create and edit orders, add new pictures using the mobile phone or use pictures from within the app.
* Lost & Found: Create and edit entries, add new pictures using the mobile phone. Items are immediately shown in protel Front Office.
* Traces: View and edit the tasks of all departments (protel Traces).
Please note: The App requires a free protel workstation. For more information, visit the protel website and learn more about our hotel management solutions.