Emma by AXA is now available!
Emma is your all-in-one mobile app for insurance and health services – making your experience with us simpler and more personal.
Emma by AXA is the new digital self-service experience for AXA customers to easily access and manage policy servicing and a range of digital lifestyle and health services from both AXA HK and accredited 3rd party partners.
Emma by AXA provides the following key features for Employee Benefits and Life customers:
• Search AXA Healthcare Doctor by Location
• Order prescribed medication and pick up from designated pharmacy (EB only)
• Snap and submit claim easily through app
• Track claim progress anywhere and anytime
• Manage your funds and track your status
• Pay renewal premium via FPS and/or credit card
• Chat services “Ask Emma” where you can engage with our service chatbot or connect with live chat agent
• Integrated health service platform for monitoring and improving health that also rewards you for your healthy habits. Emma by AXA offers you the ability to synchronise with Apple Health Kit and track your step count.
Download now for free to enjoy the new service experience provided by AXA!
ABOUT AXA GROUP
The AXA Group is a worldwide leader in insurance and asset management, with 171,000 employees serving 105 million clients in 61 countries. In 2018, IFRS revenues amounted to Euro 102.9 billion and underlying earnings to Euro 6.2 billion. AXA had Euro 1,424 billion in assets under management as of December 31, 2018.
ABOUT AXA HONG KONG AND MACAU
AXA Hong Kong and Macau, a member of the AXA Group, prides itself on serving over 1 million customers in the region. In addition to being the #1 global Property & Casualty commercial lines insurer, we have also been the #1 insurance brand worldwide for ten consecutive years. In Hong Kong and Macau, we are also one of the largest health protection providers.
‘Empowering people to live a better life’ is the goal of AXA Hong Kong and Macau, which is reflected in everything we do. We are one of the most diversified insurers, providing a full range of coverage for individual and commercial customers. We offer all-round, integrated solutions across Life, Health and Property & Casualty to address all their insurance needs.
As an innovative insurer, we leverage on Big Data and AI to transform the customer experience end-to-end, making insurance simpler and more personal. We continue to drive innovation notably in health and protection, supporting customers in prevention, treatment and recovery.
We also believe it is our inherent responsibility to support the communities in which we operate. AXA Foundation is our flagship corporate social responsibility programme covering all of our efforts in promoting health, education and community support to create a positive and lasting impact in Hong Kong and Macau.
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|Emma by AXA|