SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported.
Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date.
My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.
Contact Us -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.
Service Status -
Displays service interruption and outage information. You can also report an outage directly to your service provider.
Displays facility and payment dropbox locations on a map interface.
Hard to say how good the app is since I can’t use it much since it fails to login most of the time
19 Feb 2021
The app hasn’t loaded daily use data for several weeks now. It used to update everyday.
18 Feb 2021
It no longer is possible to log in, and following the support link here in the App Store leads to a 404 on their site. They have actually removed their support page.
19 Feb 2021
My internet & my electric company both direct me to this app. Since it started off with the internet company there is no way that I’ve found to add my electric company too. How is it a hub if it’s only for one company. What am I missing?
21 Feb 2021
Please make it possible to switch between utility providers. I have two utility provers that use SmartHub and I have not found a way to easily switch between the two providers.
20 Feb 2021