Dijital Operatör

By using the Digital Operator Application, you can do electronic shopping, bill payment, bill debt inquiry, top-up, package purchase and remaining minutes, SMS, internet inquiries and many other transactions free of charge. You can easily switch between Turkcell and Turkcell Pasaj worlds on the renewed interface of the Application. Through the Application, you can find the opportunity to access our special celebrations, reminders and offers. It is time to discover the privilege of shopping for many technological products through Digital Operator with Turkcell Pasaj!

• You Can Reach Turkcell Pasaj on Digital Operator!
Turkcell Pasaj is Turkey’s first electronic marketplace. You can access Turkcell Pasaj from Digital Operator's welcome screen. You can follow the campaigns and special offers from the home page. You can review thousands of technological product from the “Categories” section, and follow the status of your orders from the "Orders" section. In the "Pasaj" section of Digital Operator, you can seize the additional installment opportunities offered for you in mobile phones, smartwatches, computers, tablets, household appliances, personal care products and many other categories, in addition to credit cards and addition to the invoice.

• Discover the Packages and Tariffs Offered For You!
You can check your remaining usage of your current line from the "My Remaining Usage" section on the Digital Operator home page and if the package is not enough for you, you can have a look at the packages offered for you and easily change your package from the "Packages" section. You can make transactions for another line from Packages section also, such as paying Turkcell bill, making top up and sending packages as a gift to your loved ones. You can also apply for a new line or transfer your line to Turkcell form this section.

• You Can Choose Your Surprise Gift with Shake and Win
You can participate in the ‘’Salla Kazan’’ campaign through the Digital Operator and get many gifts such as internet and digital services every week.

• Viewing All Gifts in the "Gift Pool"
You can see all the gifts you have earned and can earn from Turkcell via the Gift Pool. You can follow new campaigns, gifts and opportunities. You can start using your gifts at any time or share them with your beloved ones.

• You Can Request Support
In case you have a call and connection problem, you can make a status check from the ‘’Support’’ section. If the problem continues, you can report your problem by sending your location via the App. You can create a request by taking a photo of your document and sending it to us. You can also track the status of your requests and get answers to your questions quickly by messaging with Turkcell Assistant.

• Complete Your Transactions Easily
You can easily access all the transactions under related heading from "Settings" section. You can make applications such as new line application, fixed internet application and Superbox application and track the application status from the "My Subscriptions" section.

• Discover the Features That Non-Turkcell Members Can Benefit From!
You do not need to be a Turkcell customer to use Digital Operator Application. Even if you are not a Turkcell customer, you can use Digital Operator free of charge. You can easily switch to Turkcell Passage and take the advantage of many technological products with up to 36 months of installments and free shipping.
You can also perform many transactions from the welcome screen without logging into the Application. For your loved ones who are Turkcell users, you can make top-up and send packages as a gift. You can also transfer your line to Turkcell or request new lines, apply for fixed internet and track status of your applications, apply for Superbox and discover Turkcell applications.