Bringing great features to meet your personal banking needs, our new Hang Seng Personal Banking mobile app makes
your banking experience more enjoyable. Try it now.
• Mobile account opening - new customers can now open an account anytime and anywhere to enjoy diversified banking services
• Easy and secure banking - log on and confirm transactions using Mobile Security Key and Biometric Authentication
• Enhanced user experience - enjoy our new and refreshing user interface, access to featured functions with quick links, preview account balance at a glance
• Transfer and Payment - make small-value interbank transfer instantly via mobile phone, email address, QR code and FPS ID
• eTicketing - get a ticket for branch counter services
• Push Notification - receive push notifications from us regarding your account activities
• Mobile Cash Withdrawal - get cash at Hang Seng ATM / Multi-Function ATM with your mobile
• Saving Planner - keep track of your finances effortlessly
• Cross Border View and Transfer - check your Hong Kong and Mainland account balances and remit funds between them conveniently
• Market insights - view the latest market information on securities, FX / precious metal and funds
• Account services - setup and view your latest e-Statement / e-Advice, activate overseas ATM withdrawal limit
• Virtual Assistant HARO - address banking services enquires around the clock
A smart and niche design to make your banking journey a pleasant one
• Investment - trade and get real-time quotes for Hong Kong stocks and Stock Connect stocks, experience simple fund trading with SimplyFund
• Insurance - explore your protection and retirement needs with insurance calculators
• Mortgage - get instant property valuation and send a mortgage application quickly
• Loans - find your most suitable loan solution by answering few questions in “Find Your Solution”
• Credit card - look up the credit cards’ spending privileges of the month and product offers, apply for a credit card and cash / spending installment loan
• Deposit & foreign exchange - place Hong Kong dollar or foreign currency time deposits, buy / sell foreign currencies
More features will be coming. Stay tuned!
FPS (Faster Payment System) is a real-time payment platform which provided by Hong Kong interbank platform which provided by Hong Kong interbank Clearing Limited.
This App is provided by Hang Seng Bank Limited (“Hang Seng”) for use only by existing Hang Seng customers or persons located in Hong Kong. Please don’t download this App if you’re not an existing Hang Seng customers or located in Hong Kong. This App and the information provided through it isn’t intended for download or use by any person in any jurisdiction where such download or use wouldn’t be permitted by law or regulation.
Hang Seng of 83 Des Voeux Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. Hang Seng is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Eligible deposits taken by Hang Seng are protected by the DPS up to a limit of HK$500,000 per depositor.
Please be aware that Hang Seng isn’t authorized or licensed in any other jurisdiction for the provision of the services and/or products available through this App.
This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer, solicitation or recommendation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. The information provided through this App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
Jun 18, 2021
When you click on a link to check statements in a notification, it does not take you to the account the notification is related to but to a random account. Also please implement dark mode.
Jun 19, 2021
Updates are too frequent!!! I use it around once every 2 weeks. Almost every time I open the app, it updates by itself (which takes half a minute) or it asks me to download the latest version (the whole process takes a few minutes). The user experience of the app of another local bank is far much be…
Jun 18, 2021
I cannot login from Singapore.
Jun 07, 2021
Very hard to recover lost password and security code
May 30, 2021