At Exetel we strive to ensure that every customer can receive the best connection possible over our network.
Unfortunately, there are times where your internet performance may not be perfect and you may experience problems
- Speed issues
- Buffering video
- Wireless coverage issues
- Specific device problems, and more
In those cases, ExeFix can help!
With just a few taps of your screen, ExeFix completes the tests required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet package to the fullest!
Not sure how it helps ...? ...it tells me I am not using the prescribed modem but the modem was provided by Exetel...ran speed test with speed 17mbps / 13mbps states moderate when I am on 50/20 plan ...acceptabld? ...am I supposed to call Exetel and use the app as a tool ? No info provided ... confused....
Mar 26, 2021
Well, Download & Upload speeds agree pretty closely with the Ookla tests but it states I'm "using a non-Exetel modem, connect the modem provided." Well... I'm using the NetComm modem originally supplied so I would say that part failed.
Mar 12, 2021
Awesome App to test your Exetel Internet connection!
Feb 20, 2021
Useless app. It says it can help fix issues, but my internet is down & all it tells me is that it cannot connect to wifi 🤦🏻♂️🤦🏻♂️
Mar 24, 2021
Feb 17, 2021