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My Telstra

Publisher: Telstra Corporation Ltd.
Price: Free
Rating:

App Rank History

Check out the download rank history for My Telstra in United States.

Rank History shows how popular My Telstra is in the Google Play, and how that’s changed over time. You can track the performance of My Telstra every hour of every day across different countries, categories and devices.

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App Description

The My Telstra app is helping over 4.5 mil users securely access and manage their Telstra accounts and services. Sign in with a Telstra ID or create one when you’ve downloaded the app and get the latest on your services, Telstra Plus points, bills and payments when you want it, shop latest devices and accessories and get help when you need it, all in one place.

My Telstra makes it easy to do what you need to do without the wait.

Latest features in the My Telstra app mean customers can:
• Keep track of your service, billing and order messages with handy push notifications in notifications centre
• Get help to find lost Android mobile phones and SIM-enabled tablets from Telstra with Device Locator
• Manage eSIM and swap eSIMs between compatible devices
• Check nbn connectivity and troubleshoot problems with nbn health check
• Contact us through Message us with any questions about your account or when you need support (see conversation history when you’ve signed in and messaging us)

Don’t worry, My Telstra brings all the good things from our previous Telstra 24x7 app to help you get more from your Telstra account:
• See and manage your Telstra services, check plan details, make payments securely, set up and manage auto payments, get notified before bills are due, request payment extensions and see current and past bills.
• Update contact details and give services a nickname for easy recognition
• Get help with online support, outage tracking, book in-store appointments, reschedule nbn technician appointments and recover usernames or passwords
• Join Telstra Plus and check your points balance, redeem points and access your member benefits like discounted movie and sports tickets and concert pre-sales
• Shop the latest tech and devices
• Troubleshoot tech issues
• Manage Foxtel from Telstra service
• Customers on eligible plans will see 5G network access
• More control for pre-paid customers - recharge quickly, buy extra data, check balance, track usage and recharge history

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App Reviews and Ratings

Find out what users think of My Telstra by reading the reviews and checking the rating.

3.2

31575 ratings

Excellent

Feb 24, 2021

Not a user friendly site and when making enquiries tend to get no answer or people not knowing what they're doing.

Feb 24, 2021

I just want to talk to someone about a difficult enquiry and the call always ends up getting directed to the app

Feb 25, 2021

would give zero but cant

Feb 24, 2021

Worst customer service of any provider I've been with. To top it off, this app doesn't work when they have your data restricted, which is the only time anyone would need to log on to use the app - pay bills/customer service etc..

Feb 25, 2021

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