Never logged In
I literally have had this app for over two years and have never been able to actually login to the application. They keep telling me my login credentials are the same as for the website yet the app will not except my login credentials no matter what. Absolutely worthless!
Extremely Slow. Also buggy/unfriendly
Most of this applies to the Find a Doctor functionality. Haven’t used much of the rest yet.This app has to be one of the slowest apps I’ve used in recent memory. Just bringing up the search result filter menu takes multiple seconds even though the filter menu itself is a very simple component. If selecting “use my current location” when searching for a doctor, that option never goes away, a very obvious bug. When viewing info about a doctor, I need to scroll horizontally which is pretty strange for an app nowadays. Also, viewing a doctor gives two back buttons, one that goes to search results and one that goes home which is pretty counterintuitive.Biggest gripe is definitely the slowness, but the other smaller things make for a painful experience overall.2 stars because, given enough patience, the app does work. I hope this gets improved eventually because this could be a very handy resource if fixed.
Cannot change passport number
I typed in a wrong passport number and cannot change it to the correct one.
Pretty helpful and good app
This is very helpful. Having this type of information available, especially in emergency, is very helpful. I hope other companies do something similar. Well done, well done indeed! Also, I really like the find a doctor based on location.