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Publisher: TELUS Communications Inc.
Price: Free
Compatibility: iPhone

App Rank History

Check out the download rank history for My TELUS in Canada.

Rank History shows how popular My TELUS is in the iOS, and how that’s changed over time. You can track the performance of My TELUS every hour of every day across different countries, categories and devices.

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App Description

Stay on top of your account with My TELUS.

The My TELUS app lets you conveniently manage your Mobility and Home accounts wherever you are.

Best of all, you won’t be charged data fees when using the My TELUS app with a TELUS Mobility plan, even while travelling abroad with a 4G (HSPA) or LTE device.

Mobile access is for use in Canada only, on select devices within wireless network coverage areas. Data charges may apply for service outside Wi-Fi coverage.

Please note:

My TELUS requires iOS 11.0 or later. My TELUS is compatible with iPhone, iPad and iPod touch.

Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.

Features for customers on monthly rate plans include:

● Monitor your monthly data, text, and voice usage
● Check your account balance
● Make a one-time payment, set up automatic payments, make payment arrangements, and report a payment
● Set up SMS or email notifications when your bill is ready
● Download and view past bills
● Add Easy Roam for travel coverage
● Add or remove features like text messaging or data packs
● Check your device balance and contract status
● Quickly check your usage with Siri Shortcuts

Features for customers with prepaid accounts include:

● Monitor your prepaid add-on usage
● Check your account balance
● Top-up your prepaid services using a credit card or PIN
● Add features like text messaging, voicemail, etc.

Home Services customers can use the app to:

● Quickly pay your internet, TV, mobile and home phone bills
● Easily manage your Pik TV and Optik TV channels, theme packs, and premium selections
● Review and update all your TELUS plans
● Easily monitor your internet usage to avoid overages
● Enrol in TELUS Rewards and check your points balance

The My TELUS app requests these permissions from your device:

● Directly call phone numbers, to enable the app to call TELUS support for you with one simple tap.
● View network connection, to detect the network in use (i.e. Wi-Fi or mobile).
● Full network access, to access the Internet and communicate with TELUS servers.
● Location, to support and simplify the purchasing of travel options, and for special in-store offers.

Like using My TELUS? Please take a few minutes to rate us and tell us what you think.

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App Reviews and Ratings

Find out what users think of My TELUS by reading the reviews and checking the rating.


15052 ratings

Can’t manage TV subscriptions

Downloaded app specifically to manage TV channels, every time I attempt to access that section I get a message that states it cannot be accessed at this time. What’s the point of having an app then?

Oct 20, 2020

Usage check never works

There is always an error loading usage information, is it ever going to work? Update: it’s fixed

Oct 20, 2020

Easy Peasy

The Telus app is very user friendly and allows me immediate access to all of my Telus services information at a moment’s notice.

Oct 21, 2020

Not working

I go on to try upgrade my phone can’t cuz billing address is not right, try to change billing address can’t cuz app not working calls technical support they change it but goes back to the old address after I get off the phone I think need to work on there app cuz this is Frustrating pls can I get some help

Oct 21, 2020

Dark mode

Would like to see telus app with dark mode 😉

Oct 19, 2020

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