Excellent customized group mailer, super fast tech support response
Worked superbly for sending group email with tailored information for each recipient. I needed to send an email to over 60 people, each containing just that person’s address and contact information, asking them to check it and let me know if it needed updating, plus continue group emails to them over the next 6 months. This is to organize and keep people informed for a family reunion; using Apple Contacts and groups and not buying any other software. SerialMailor did the job. It saved me hours of individual cut and paste, plus each person saw a custom email to them and they responded much quicker than before; previous emails were obvious group form letters. I had two minor glitches. First, it didn’t import the email account settings from my Macbook and I had to set up the account manual in SerialMailer (it emails directly from the app). Not a big deal, would have added maybe 3 minutes just once (SerialMailer stores it) to initial setup, except I typed in the wrong port number and had to go back and fix it. I contacted developer and he responded within 24 hours saying email account import was a known bug and a fix was in the works. Second, the templates refer to an email format, like background or stationary, not an email with text and fields all set up to reuse for multiple mailings. In hindsight, this was obvious but I thought it was like a form, not stationary. I’m very happy with my purchase and recommend it to anyone who wants to sent group emails with individually tailored contents from their Mac.
Easy to set up, did exactly what I needed it to do!
Amazing Prospecting Time Saver!!!!
Well worth the $30.00. Easily allows you to send out mass customized emails and works like a charm! Best part, unlike Microsoft Mail Merge, Serial Mailer allows you to enter a BCC which is fantastic for integrated into Salesforce, etc…In short, it did exactly what I wanted it to do and did so easily.
Perfect Solution and Great Support
This application is absolutely the best possible solution to Apple’s inability to integrate Mail Merge functionality into its Mail application. Excel files import flawlessly and can be edited in the Recipients view screen, email construction and Smart Fields are intutitve and easy to use, the Preview screen allows you to quick scan each email or spot check a couple dozen for accuracy, and the Attachment screen is standard functionality. There are a number of other features that I haven’t explored such as customizing the sex of the greeting using Special Fields and customizing attachments and attachment names based on the recipient, but so far everything has been perfectly easy to execute on all of my Mail Merge needs.Last and most importantly the technical support responsiveness for this company was incredibly helpful and accurate at fixing the email problems I experienced at first. This more than anything else is what truly matters when trying to get a new product work.Keep up the ingenuity and professionalism Falko!- John Peil
Just what I need!
I use Serial Mailer on almost a daily basis. As with many productivity apps, it can take a bit of time to figure out the workflow that is going to be most compatible with your way of doing things. Once you get that figured out, this program is a huge help. The developer has been quick to respond to my questions and has even implemented a feature that I had suggested. This app is highly recommended!