LEFA is a shuttle requesting application that connects drivers and passengers. Passengers are required to register in the application by entering a valid cellphone number and email address. It allows riders to request a shuttle by simply entering the location to which they would like to be transported to. LEFA operates in various suburbs in Windhoek, to Hosea Kutako International Airport, safari lodges and game farms surrounding Windhoek. LEFA provides convenient cash and cashless payment options to passengers.
LEFA allows passengers to view a driver’s profile picture and vehicle’s details before the ride as well as the ability to track their requested shuttle in real-time once the ride has been confirmed. Passengers are given the opportunity to rate the driver and help LEFA improve the service.