Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki &
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment. vi. Choose to auto-renew plans and save more.
Get more with the app
i. Get 5 GB quota bonus for the first time you install the mySF app & sign up with your smartfren number
ii. Earn more, redeem more. SmartPoin, rewards and special promos await you
iii. With Rejeki WOW Season 3 get rewards, find treasures as you transact, invite friends, play activities, & log into every day.
Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM
Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: email@example.com
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.