If you are experiencing issues in the app, please reinstall by following these simple steps:
Applicable only for MediCard – Member App in App Store
Step 1: In MediCard – Member App page, tap UNINSTALL button
Step 2: Tap OK button
Step 3: Tap INSTALL button
Step 4: Tap ACCEPT button, then wait for the download and installation process to complete.
Step 5: Tap OPEN button to launch the application.
Step 6: Login to your account. If you have not yet registered with MediCard – Member App, tap SIGN UP button to register.
MACE is the more advanced replacement of MediCard Online Settlement System or MOSS, which was used to automate the provision of health care services.
With this version, you can:
· Get instant information about your membership
· Register your dependents
· Avail yourself of consultations from MediCard accredited providers
Soon, the app will allow you to file requests for labs and diagnostics.
Sadly no option to filter by location if you are looking for a specific type of doctorOption to get approval is also not working
Im a nee medicard member. Your mobile app does not allow me to enter special characters in username textbox. My log in is my email address and it has special characters.
Experienced many glitches when logging in. A bit hassle for urgent/emergency situations
I updated the app and it crashes when i hit the request for approval button. Please patch this.
Im a new medicard member. Your mobile app does not allow me to enter special characters in username textbox. My log in is my email address and it has special characters specifically underscore