SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported.
Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date.
My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.
Contact Us -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.
Service Status -
Displays service interruption and outage information. You can also report an outage directly to your service provider.
Displays facility and payment dropbox locations on a map interface.
A little aggravated, I’ve been using this app for around 6 months and it’s been good to me until this week. I went to sign in, it not only logged me off but won’t let me back in. I’ve even changed my password and all. I used the same information, email, last name and billing number it then takes me to the change password prompt. When I go to change my password it tells me invalid match even though I’m typing everything correctly. I had to go to the website and pay my bill which isn’t a big deal, but I’m hoping you guys can resolve this issue through the app. Thank you.
This app was great but now it keeps popping up errors. No matter what I do it’s always error. Was working a few months ago
No waits as soon as you pay I expect that off my acct ASAP. No more bank tricks
Salem Electric is such an efficient company, however their use of the smart hub app is completely worthless.How could you enlist this stupid company for handling any of your services ?
Thank you so much for the updated app. This version is so much better than before.