A Healthier, Longer, and Better Life is now even more accessible with the new My AIA app.
With health and wellness at the top of mind, this new lifestyle mobile application is AIA Malaysia’s dedication to simplifying health journeys through a seamless and personalised experience. For the first time ever, AIA Malaysia customers can easily manage their insurance & takaful plans, make premium/contribution payments, keep track of their fitness and health with AIA Vitality, gain access to healthcare services such as doctors’ consultation, and even enjoy exclusive rewards, all in just one app!
Here's how you can use the My AIA app:
Manage Your Insurance Policy & Premium Payment
• View plan information
• Review your plan and coverage sufficiency with Financial Health Check (coming soon)
• Add/View your e-Medical Card(s)
• Make payments via the app to AIA plans
• Get notified on updates regarding your individual policy including status of claims submitted online, or when autodebit deduction is unsuccessful, payment reminders and many more.
Manage Your Medical Benefits (for Employee Benefits members ONLY)
• Ease of access to cashless medical care
• View your e-medical card(s), referral letters and e-LOG (Letter Of Guarantee), including your dependants’
• Pre-register for cashless visits to any AIA panel of medical providers
• Locate AIA panel clinics & hospitals/AIA Platinum hospitals
• Receive immediate notification for your medical bills, referral letters and letter of guarantee on your phone
• Get updates on insurance/takaful claims and submit your medical claims online
Make Healthier Choices with AIA Vitality
• Check your AIA Vitality points and status on the go
• View your recommended and/or active health goals
• Track your daily steps and workouts by linking your favourite fitness devices or health apps (HealthKit) to earn points. A wide range of the most popular apps and devices are supported. (Enhanced)
• Track your meals and get educational tips for healthier choices of food via the Food Tracker (New)
• Monitor your Weekly Challenge progress and get rewarded when you achieve your Weekly Challenge target
• Submit your health assessment results and earn points.
Online Access To Healthcare Services (Now available soon for Individual Policy Holders)
• Chat with a doctor online
• Symptom checking
• Medication delivery
• Secure a list of authorized doctors/ recommended doctors that fits your needs
Earn Rewards for Your Healthy Habits!
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