Convenience anytime, anywhere
At AIA Malaysia, health and wellness is top of mind; that’s why we continuously strive to provide our customers a seamless and personalised experience in their health journey with us.
With that we present the My AIA mobile application which aims to provide ease of access to cashless medical care – through a cardless and paperless experience. This means that you will no longer have to worry about losing your physical medical card or not having it with you when you visit our panel clinic or hospital – you can just show your eMedical Card on your smartphone. It’s that easy and convenient!
Here’s what you can do with the My AIA mobile app:
• View you and your dependants’ medical cards
• Pre-register for cashless visits to any AIA panel of medical providers
• Receive immediate notifications for your medical bills, referral letters and letter of guarantee on your phone
• View policy information like benefits and the utilised amount
• Locate AIA panel clinics & hospitals and get information on their location, direction, contact details and special benefits for Platinum Hospitals.
• Get updates on claims and submit your medical claims online for Employee Benefit members.
This app is currently only available for Employee Benefit policy & A-Plus Health rider holders.