Introducing the new MyDigi app, launched by Digi Telecommunications Sdn. Bhd. for a streamlined, all-in-one experience for Digi users. MyDigi is a smarter way to manage your Digi mobile account for prepaid and postpaid phone plans. You can pay and track your phone bills, monitor your data usage, top up Internet data, claim exclusive rewards and deals on food, shopping, drinks and more with navigation ease by accessing the quick link buttons.
Check & Pay Bills and Top-Up Credits
Pay your bills easily through the MyDigi app without making a trip to the Digi store. With just a few clicks, you can settle your bills wherever you are. You can also check and keep track of your mobile bills by downloading past and current billing statements. Low on prepaid credits? Is your prepaid plan about to expire? Simply top-up credits through MyDigi app to continue connecting with your loved ones. You’ll receive extra Internet data, call time, and credits based on the amount of online prepaid reload chosen. Save time and money with MyDigi!
Check Mobile Data Usage
Monitor your mobile data usage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are placed side by side for a clean overview of how much Internet data you use and how much you need. Digi users can also see the number of days left before the data quota expires or renews for the next usage cycle. If you want to check the mobile data usage of your other numbers, just click on the side menu, choose your mobile number, and the usage information of that number will be displayed. Managing all your Digi phone numbers has never been so easy!
Internet Top-Up and International Roaming Passes
Not enough mobile data? You can buy Internet add-ons that suit your type of usage and budget. The add-ons range from casual Internet usage, to heavier entertainment use (games, music, videos), and bigger data purchase offers for overall use. The add-on purchases can be done by clicking on the ‘Buy Add-Ons’ tab on the homescreen, or the ‘Box of Surprise’ page in the app. If you are travelling outside Malaysia, pre-book an international roaming pass to equip your journey ahead with secure and adequate Internet connection. Just choose the country that you will be travelling to before subscribing to a roaming Internet plan – easy as pie!
Enjoy exclusive rewards for MyDigi users through the app. Rewards are calculated through different tiers of membership – Yellow, Gold and Platinum. For each RM1 spent on your Digi prepaid reload or postpaid bill, you will earn 1 Digi point. The higher your tier rank, the more rewards and deals you can unlock! Gain access to a wide variety of deals and discounts in food, drinks, entertainment, shopping, travel, beauty and wellness from a list of different merchants nationwide. Simply click on the ‘Rewards’ page on the app to start browsing and redeeming! To redeem a reward, go to the ‘MyRewards’ tab and press ‘Redeem’ next to your selected rewards. Experience the new MyDigi app, a mobile app of many surprises!
Having trouble with your Digi account? Communicate with our representatives through a live chat. Our live chat service is available from 10 am to 9 pm daily. You can also lodge your case with us anytime and we will get back to you as soon as possible.
To learn more about the MyDigi app, simply log on to https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise
to access specific topics on the MyDigi app. Enjoy an all-new app experience on MyDigi today!